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Scam & Fraud Alerts
Target Fraud Alert
Scam and Fraud Alerts
December 20, 2013, Target Retail Store Breach
Target has confirmed that it was investigating a security breach involving stolen credit card and debit card information for 40 million of its retail customers. Target's online shopping website was not affected. Those customers who shopped at Target between the dates of November 27 and December 15 may have been affected. Here is Target's official press release.
Instructions for Compromised Cards
Santa Cruz Community Credit Union is committed to keeping your card information safe and secure. We have systems and processes in place to monitor cards for unusual activity. We will work in partnership with you to protect you from any fraud.
- If you know you shopped at Target between the dates of November 27 and December 15, it would be best for us to close the card and reorder you a new one. Please contact us at 831.425.7708, option 6 if you would like to do so.
- If we have received information confirming that your card has indeed been compromised, we will be notifying you by e-mail, phone or regular mail, and we will automatically replace your Credit or Debit card.
- We strongly recommend that you check and monitor your account for any unusual or suspicious activity. The best way to monitor your Credit and Debit card account activity is through SCCCU Online Banking.
If you believe that your REDcard from Target has been compromised we are providing the following information for you to contact Target directly.
- In U.S. call: 1.866.852.8680, option 1
- From outside the U.S. call Collect 1.612.307.8622
- Target Debit Card Agreement.
Beware of Phishing
Santa Cruz Community Credit Union staff does not contact members and request Personal Identification Numbers (PIN). If anyone contacts you requesting your PIN do not provide them with that information.